Privacy Policy
Last Updated: January 2025
Our Commitment to Privacy
RootsCrew Missouri Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (phone number, email address, mailing address)
- Property address and service location details
- Service requests and project specifications
- Payment information for billing purposes
- Communications with our team
We may also automatically collect certain information when you visit our website, such as:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website or search terms
- Device information and operating system
How We Use Your Information
We use the information we collect to:
- Provide and improve our tree services
- Schedule appointments and communicate about your service
- Process payments and maintain billing records
- Send service reminders and follow-up communications
- Respond to your inquiries and provide customer support
- Improve our website and user experience
- Send promotional materials if you have opted in
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (payment processors, scheduling tools)
- When required by law or to protect our legal rights
- With your consent or at your direction
- In connection with a business transfer or merger
Any third parties we work with are required to maintain the confidentiality of your information.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records and billing information are typically retained for accounting and legal purposes.
Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Opt out of marketing communications at any time
- Disable cookies through your browser settings
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
RootsCrew Missouri Tree Services
4502 Riverstone Blvd #311
Missouri City, TX 77459
Phone: (832) 926-5823
Email: hello@missouritreeservices.com